Privacy Policy

YSB Organisation (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains what personal information we collect, why we collect it, and how we use, store, and protect it.

1. Who We Are

YSB Organisation is based in Pretoria East, Mooikloof Equestrian Estate, Gauteng, and provides chauffeur, event vehicle hire, and related services (including videography/photography, private protection, helicopter rides, and florist services) throughout Gauteng and selected areas of Limpopo, North West, and Mpumalanga.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details: name, email address, phone number.
• Booking details: event date, venue, vehicle preference, hire duration, and related booking information.
• Identity and verification documents: a copy of your ID and proof of residence, required to confirm a vehicle viewing appointment.
• Payment information: proof of payment/deposit records (we do not store full card details).
• Media: photographs and/or videos captured by our drivers, runners, or representatives during a booking, as described in our Terms and Conditions.
• Mailing list details: your email address, if you subscribe to our newsletter.
• Communications: messages sent to us via WhatsApp, email, Instagram, TikTok, or our contact form.

3. How We Use Your Information

We use your personal information to:

• Process and confirm vehicle bookings and viewing appointments.
• Communicate with you about your booking, payment, and event logistics.
• Verify your identity for vehicle viewings.
• Share promotional photographs/videos on our social media platforms and marketing materials, where consent has been given under our Terms and Conditions.
• Send you marketing communications, if you have subscribed to our mailing list (you may unsubscribe at any time).
• Comply with our legal and record-keeping obligations.

4. Legal Basis for Processing

We process your personal information on the basis of: your consent (for example, when booking a vehicle or subscribing to our mailing list); to perform our contract with you (fulfilling a booking); and to comply with our legal obligations.

5. Sharing of Your Information

We do not sell your personal information. We may share it with:

• Our drivers, runners, and representatives, as needed to deliver the booked service.
• Service providers who assist us with payments, hosting, or communications, under confidentiality obligations.
• Authorities, where required by law.

We do not transfer personal information outside South Africa except where a service provider we use (such as website hosting) requires it, and we take reasonable steps to ensure such information remains protected in line with POPIA.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, financial record-keeping).

8. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request that we correct or update inaccurate information.
• Request that we delete personal information we no longer have a lawful basis to hold.
• Object to the processing of your personal information, or withdraw consent (for example, unsubscribing from marketing).
• Lodge a complaint with the Information Regulator if you believe your information has been misused.

To exercise any of these rights, please contact us using the details below.

9. Minors

Matric dance bookings often involve clients who are minors. Where a booking, viewing appointment, or media consent involves a minor, we require the consent of a parent or legal guardian before collecting or processing that minor’s personal information.

10. Cookies

Our website may use cookies to improve your browsing experience and, where applicable, to support features such as our mailing list sign-up. You can control or disable cookies through your browser settings.

11. Third-Party Links

Our website and social media pages may contain links to third-party platforms (such as WhatsApp, Instagram, and TikTok). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Info@ysborganisation444.co.za